Shipping policy

Shipping Policy

Last Updated: 23 July 2026

Thank you for shopping with Srivari & Company (Brand: Srivari Agarbatti). We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festivals, sales, or high-demand periods, processing may take slightly longer.

Shipping Coverage

We currently deliver across India through trusted courier partners.

At present, we do not offer international shipping. If international shipping becomes available, this policy will be updated.

Delivery Time

Estimated delivery times are:

  • Karnataka: 2–4 business days
  • South India: 3–5 business days
  • Rest of India: 4–7 business days
  • Remote or rural locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, we may offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order is shipped, you will receive a confirmation via Email and/or SMS/WhatsApp (where available) containing your tracking details.

You can track your shipment using the tracking link provided by our courier partner.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order.

Srivari & Company is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If a shipment is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.

Delivery Attempts

Our courier partners will normally make 2–3 delivery attempts.

If the package cannot be delivered after the permitted attempts, it may be returned to us. Re-shipping charges may apply.

Damaged Packages

If your package appears damaged at the time of delivery:

  • Take clear photographs of the package before opening it.
  • Record a parcel unboxing video.
  • Contact us within 48 hours of delivery.

Claims made after 48 hours may not be accepted.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier partner delays
  • Government restrictions
  • Other unforeseen circumstances

We appreciate your patience in such situations.

Order Cancellation

Orders can be cancelled only before dispatch.

Once an order has been shipped, it cannot be cancelled.

Please refer to our Refund & Return Policy for information on returns and refunds.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Srivari & Company
Brand: Srivari Agarbatti

🌐 Website: www.srivariagarbatti.com

Email: srivariagarbatti07@gmail.com

📞 Phone: +91 8152820227

📍 Address:
25, 14th Cross, Pipeline Road,
Vijayanagar, Bengaluru, Karnataka – 560023
India