Terms of service

Terms of Service

Last Updated: 23 July 2026

Welcome to Srivari & Company ("Company", "we", "our", or "us"), operating under the brand Srivari Agarbatti. By accessing or using www.srivariagarbatti.com, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

2. Products

We strive to display our products, descriptions, packaging, and pricing as accurately as possible.

However:

  • Product images are for illustration purposes and actual packaging or colour may vary slightly.
  • Fragrance perception may differ from person to person.
  • We reserve the right to modify products, packaging, pricing, and availability without prior notice.

3. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel an order due to stock unavailability, pricing errors, suspected fraud, or payment issues.
  • Limit quantities purchased by a customer.

If your order is cancelled after payment, the amount will be refunded to your original payment method.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Shipping charges, if applicable, will be displayed during checkout.

5. Payments

We accept payments through secure payment gateways supported by Shopify.

Your payment information is processed securely by our payment partners. Srivari & Company does not store your credit or debit card details.

6. Shipping & Delivery

Delivery timelines are estimates only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Other circumstances beyond our control

We are not responsible for delays caused by courier partners once the order has been dispatched.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy, available on our website.

Please review the policy before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Product descriptions
  • Graphics
  • Text
  • Designs

is the exclusive property of Srivari & Company unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with the website's functionality.
  • Copy or misuse our content or trademarks.

10. Limitation of Liability

To the maximum extent permitted by law, Srivari & Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by you for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, courier partners, analytics providers, or Shopify.

We are not responsible for the content, policies, or practices of third-party services.

13. Force Majeure

We shall not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, internet outages, or transportation disruptions.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after such changes constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Srivari & Company
Brand: Srivari Agarbatti

🌐 Website: www.srivariagarbatti.com

Email: srivariagarbatti07@gmail.com

📞 Phone: +91 8152820227

📍 Address:
25, 14th Cross, Pipeline Road,
Vijayanagar, Bengaluru, Karnataka – 560023
India